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Return Policy

Return Policy

Polestar Sportswear will do our best to complete your order, But there may be some special situations, don't worry, the following are our return standards and policies

The following three points are not eligible for the return policy

  • First: Choosing the wrong size does not meet our return policies ,so please check the size carefully and welcome to take the samples for your order
  • Second: Color problem, as we all know, color is the most difficult to control, we will try to achieve 100% of the design color restoration, but please allow a little color difference. If it is not a serious color error or pattern error, it does not comply with our return policy
  • Three :Make sure the uniforms are unused and intact, and if you have already used the uniforms, it does not comply with our return policy.

Easy Returns

The following conditions are in accordance with our return policy

  • Pattern error
  • Serious color error
  • Wrong name
  • Wrong Player number
  • Wrong Sponsor name
  • Torn jerseys

In order to save your time, returns rather easy. If you decide to return your goods, you just need to:

  • Please contact us within 5 days of receiving the uniforms and Make sure the uniforms are unused and intact, Repackage your order, remember to include the proof of your purchasing and other accessories.
  • Go to your local post office and get your package shipped. Remember to ask for the proof of the post fee.
  • Email us the copy of the post fee proof and we will refund your order after we receive your return parcel.